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Setup guides, troubleshooting, and answers to common questions. Or email hello@fidz.app — we reply within a few hours.
Getting started
First-day setup & quick wins
9 articles
Loyalty card
Design, rules & wallet customisation
4 articles
Campaigns & push
Marketing automations and broadcasts
3 articles
Google reviews
Automate 5-star reviews
2 articles
Billing
Plans, receipts, GST, cancellation
4 articles
Troubleshooting
Common issues & fixes
3 articles
API & integrations
Webhooks, POS systems, automation
3 articles
Loyalty card
← All categories- 5 min read
Customise your loyalty card design
Structures, themes, stamps, progress styles, fonts and layout.
- 3 min read
Set up your reward rules
Visits vs points modes, threshold, and what customers win.
- 2 min read
Set up membership tiers
Add Bronze / Silver / Gold status customers climb as they visit.
- 2 min read
Multilingual scan page
How the scan page auto-detects the customer's language.
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