Everything to turn first-timers into regulars
A wallet loyalty card on the surface; a retention CRM with AI underneath. Here's the full picture.
A loyalty card that lives in the phone
No app to download, no plastic to lose. Added in two taps from a QR code.
Apple & Google Wallet
Native passes on every modern phone. Points update live on the lock screen after each visit.
Card Studio
Design a beautiful card — colours, logo, stamps, fonts, textures — with a live preview and a WCAG contrast check.
Two-tap enrolment
Scan the QR poster, enter a phone number, done. Multi-language scan page (EN/FR/IT/HI/AR/VI).
Geo-relevance
The card surfaces on the lock screen when a customer is near your shop.
Bring customers back, automatically
The part competitors don't have: a real retention engine, not just a digital stamp card.
Lifecycle automations
Welcome, birthday, win-back, reward-ready and almost-there nudges — one click to enable, sent on schedule.
RFM churn scoring
Every customer scored 0–100 against their own visit rhythm. A ranked 'at-risk' list, not a flat 30-day cutoff.
Automated Google reviews
An hour after a happy visit, Fidz nudges for a 5-star review — more reviews, on autopilot.
Membership tiers
Bronze / Silver / Gold by visits or points — shown on the card, targetable in campaigns.
Reach the right customers on the right channel
Wallet push and email — to smart segments or membership tiers.
Unlimited push
Offers and reminders straight to the lock screen. No per-message charges, ever.
Multi-channel campaigns
Send by wallet push or email, to smart segments (VIP, regulars, at-risk) or a specific tier.
AI copywriter
Describe the offer in plain English; Claude drafts the title and message. No competitor offers this.
Know what to do next
Your data, turned into decisions.
AI weekly briefing
Every Monday, Claude analyses your week and tells you who to win back and what to promote — or generate one on demand.
Analytics that matter
Cohort retention, peak hours, repeat rate, Apple-vs-Google wallet split, top customers, churn — filterable, exportable.
Run it across your whole business
From a single café to a multi-site chain.
Multi-location
Define venues, assign staff, and see visits broken down per location.
Roles & permissions
Owner, Admin and Scanner roles. Scanners can stamp but never see customer data or analytics.
Staff scanner
Scan a wallet card or type a phone number. Works on any device with a camera — no POS change.
Open by design
Plug Fidz into the tools you already use.
Public API
Record a stamp from your POS or Zapier with a single authenticated request. Idempotent by the minute.
Signed webhooks
Subscribe to customer.enrolled, stamp.added and reward.earned, delivered as HMAC-signed POSTs.
Customer import
Migrating off another platform? Import your list from a CSV in seconds.
See it on your own phone
Scan the QR on the homepage, or start a free trial.