Digital loyalty card for your burger joint or fast-food restaurant
An example rule : Milestones at 100, 200 and 400 points
An alert when the next milestone is close.
Fictional shops, shown as examples.
Ready in three steps
- You pick this model and put it in your colours.
- Your customers scan the QR code: the card lands in their Wallet.
- One visit, one stamp. At the reward, the screen lights up.
Malik has 165 points at Braise Burger: the next milestone is at 200 points.
Photo stamps for your burger, or your own picture.
The lunch queue reaches the door, the tickets pile up at the pass, and nobody has a free hand for a rubber stamp. A digital loyalty card for a burger joint works with points: the customer collects them on every order and moves up milestones, from a card that sits in her phone.
She scans the QR code at the counter once, gives a first name and a phone number, and the card goes into Apple Wallet or Google Wallet. Your team scans it at each order. At 100, 200 and 400 points, the bill goes down, or whatever reward you choose.
Why a paper card falls short in this trade
Nobody keeps a card for a fast lunch
People come in on a break with a card for the gym, the pharmacy and two coffee shops. A paper loyalty card for a burger is the first one to be left at home or thrown away.
A menu is not a single price
A burger alone, a menu with fries and a drink, a large order for four. A stamp counts them all as one. The customer who spends the most gets exactly the same as the one who spends the least.
A quick service has no time for rules
When the line is long, a new cashier either stamps everything or nothing. Without a limit or a record, a paper card is easy to abuse, and the reward quietly costs you more than you planned.
Fast food runs on repeat, and you cannot see it
A burger place lives off the same people coming back often. With paper, you do not see who still comes twice a week and who has been going to the chain down the road since last month.
At the counter, in practice
The QR code is printed on the A4 poster beside the order screen or the pickup window, where people stand and scroll anyway. A first-time customer scans it, types a first name and a phone number, and the card lands in her Wallet while her number is called. For each order, the cashier scans the card and adds the points. The phone shows the new total and what is left until 200. Fidz does not connect to your kiosk or till.
Reward and win-back ideas
Milestones at 100, 200 and 400 points
Each milestone earns something, such as 10% off the bill. Reaching the next one is a goal the customer can see on the card. Points, milestones and a bonus for big baskets all run on the Solo plan at €19 per month.
A bonus for the big order
A group ordering for four earns more points than a single burger. It is a small signal that tells large tables they matter. The big-basket bonus is part of the points system and needs no extra plan.
A welcome message for new customers
The moment a customer adds the card, she gets a short message with what the first milestone gives. It tells her what to aim for. This is a Growth plan automation at €39 per month.
A broadcast for a slow weekday
A push notification to all card holders on a quiet evening can offer double points for that night only. You get 10 broadcasts a month on the Growth plan, so choose the evenings that need them.
A Google review when a milestone is reached
A customer who has just earned 10% off is the right person to ask for a review. The card can invite her at that exact moment. It is part of the Growth plan.
Questions shop owners ask
Not automatically. Fidz is not linked to kiosks or delivery platforms, so points are only added when your team scans the card. For a kiosk order collected at the counter, scanning can be part of handing over the bag.
Roles let you separate cashiers from managers, a cap per scan limits what one person can add, and the history shows who scanned what. You can also require approval before points are added. It is easier to audit than paper.
It depends on your costs, and no figure can be promised here. Milestones are yours to set: you can make the first one a drink or sauce and keep the 10% for the top level. The dashboard shows how many rewards you have given.
Adding the card needs a connection on the customer’s phone, and so does the team’s scanner. If your site has poor reception, offer your wifi to customers and your staff. Once the card is added, it stays in the Wallet.
Other shops
Your regulars deserve better than a lost card.
14 days to try it, no commitment. We help you build the card, by email.