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Google reviews

Connect your Google reviews link

Give Fidz your Google page so it can ask for reviews.

Updated October 12, 2026 · 3 min

Video tutorial : Get Google reviews (35 s)
  1. Open your business on Google (your Google Business Profile, or your page on Google Maps).
  2. Choose Share and copy the link.
  3. In Fidz, open Business → My business and paste it into "Google page". It saves by itself.
  4. Open Messages → Automatic and check the "Google review request" automation: if the link is missing, the page offers "Add review link".
  5. Switch the automation on (Growth plan and above).

From then on, after a visit the customer receives a message on their Wallet card with your link. You can change the wording and the delay after the visit ("Send after each visit": from 15 minutes to 2 days, 1 hour by default; 1 to 2 hours converts best).

The message goes out during the day, between 8 am and 9 pm (your shop's time), once the delay has passed. Without a review link, no request is prepared. Only customers who have the card in their Wallet get it.

If it is a Google Maps link, it also powers the Directions button on your card.

A direct "write a review" link takes customers straight to the stars; a Google Maps link takes them to your page. Both work.