Multilingual scan page
Which language the scan page opens in, and how customers switch.
Updated October 12, 2026 · 2 min
When a customer scans your QR, the page opens in the language you chose for your card: English by default, or French. You set it at the top of the studio (My card → Design) or in Business → My business, see the article "Choose your card language". Fidz never guesses from the phone or the country.
Languages offered to the customer
English (default), Italian, Hindi, Arabic (right to left), French and Vietnamese.
Customers switch with the language picker on the scan page, and the page remembers their choice for next time. You can also force a language by adding ?lang=fr (or another code) to the link. The "Find my card" and unsubscribe pages follow the same choice.
The card language also decides what customers read on their Wallet card, in e-mails and in notifications. A customer's pick on the scan page only changes what they see on that page.