Set up your reward rules
Visits vs points modes, threshold, and what customers win.
Updated 17 June 2026·3 min read
Fidz has two reward modes, set in Dashboard → Card → Design:
- Visits mode — each visit adds points (default 1; set a points-per-visit multiplier). Staff can add 1–10 stamps in one go for larger orders.
- Points mode — points are earned per dollar spent (set points-per-dollar).
- Reward threshold — typical café is 10 (buy 10 get 1 free). Restaurants run 5–7. Salons 4–6.
- Reward label — what the customer actually wins, e.g. "Free coffee" or "Free dessert" or "-20% your next visit".
Industry benchmarks
- Café / coffee shop: visits mode, 1 point per visit, free item at 10.
- Restaurant: points mode, 1 point per $20 spent, free dessert at 5.
- Hair salon: visits mode, 1 point per visit, free wash at 5, full haircut at 10.
- Bakery: visits mode, 1 point per visit, free croissant at 8.
- Gym / fitness: visits mode, 1 point per check-in, free protein shake at 12.
Want named tiers (e.g. Bronze / Silver / Gold)? Set those up separately under Dashboard → Settings → Business — see the membership tiers article.