Run a referral program

Turn loyal customers into recruiters. Every customer gets a personal referral code as soon as they join; when a friend signs up with it, both earn a bonus that you set yourself.

How rewards work

When someone joins with a referral code, Fidz gives the bonus to both the referrer and the new customer once your team gives the new customer their first stamp (the stamp they receive on signing up does not count). On a stamp card, the bonus is 1 stamp each by default; you choose it from 1 to 5 on the Referrals screen. On a points card, the bonus is a number of points: by default 10% of your main reward, rounded (reward at 200 points: 20 points each), and you can set it from 1 up to half of that reward. The screen also shows what it is worth in purchases (20 points at 1 point per dollar spent: about $20 of purchases). It happens once per referral, and a referrer can be rewarded for at most 10 new customers a day.

1. Open Messages → Referrals.
2. Pick the bonus each side gets (1 to 5 stamps, or a number of points on a points card, with a link back to the automatic calculation): it is saved as soon as you tap it or leave the field.
3. See the total referrals and the ranking of the customers who refer the most.
4. Tap a customer's code to copy their invitation link (fidz.app/r/CODE), then send it on WhatsApp or by text. Customers can also share their own link from their card page.
5. Follow the latest referral rewards in the list below.

Referrals are part of the Growth and Multi-site plans.